Nadine Merabi EU logo
Nadine Merabi EU logo

All articles

Returns

How do I arrange a return?

We are confident you will love your MERABI. However, if it isn't quite right, we have a simple returns process for you to follow!. To arrange a return, please visit the Returns Portal. Click the link to our Returns Manager page and select the website

Can I request an exchange?

While Nadine MERABI does not offer exchanges at this time, our returns policy allows up to 14 days to return for a refund. A new order may be placed at any time for the item you wish to have instead.

Do I need to pay for my return?

Yes, please use our Returns Portal to get a reduced rate. Please note when using our Returns Portal you may need a printer for some options. Return and customs fees must be covered by the sender.

You've received my MERABI back, how long until I receive my refund?

We will attempt to process all returns within 5-10 days of receipt. We will use this time to quality check each product thoroughly, ensure all tags are present and that the garment is in an acceptable and sellable condition. Once we have received and

How do I track my return to you?

You can track the status of your return using the return tracking number via the selected courier website. Once we receive your return, please allow 7-10 business days for refunds to be processed.

Powered by