If you haven't found an answer to your query our Client Concierge team are here to help.

Nadine Merabi Site

Return Portal

Nadine Merabi EU

<p id="isPasted" style="box-sizing: border-box; margin: 0px 0px 1rem; font-style: normal; line-height: 1.6em; font-size: 18px; font-weight: 300; color: rgb(0, 0, 0); font-family: &quot;Libre Franklin&quot;, sans-serif; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">You can refer to our size guide <a href="https://www.eu.nadinemerabi.com/pages/size-guide" style="box-sizing: border-box; color: rgb(0, 0, 0); text-decoration: none; position: relative; transition: all 0.3s ease-in 0s; touch-action: manipulation; background-color: transparent;" target="_blank" title="Size Guide">here</a> and find specific fit information for each style on the product page.

You can refer to our size guide here and find specific fit information for each style on the product page.

I'm unsure about my size

Sizing Help

How much is shipping within the EU?

How long does it take to deliver within the EU?

How will I know my order has been dispatched?

How do I track my delivery?

Not received your delivery?

Do I need to pay duties and taxes?

Delivery & Tracking

How do I arrange a return?

Can I request an exchange?

Do I need to pay for my return?

You've received my MERABI back, how long until I receive my refund?

How do I track my return to you?

What should I do if the return portal is not working?

Returns

How can I place an order?

Can I amend or cancel an item from my order?

How do I pay for my order?

Do you offer any buy now, pay later options?

Can I add items to my order once it has been placed?

Placing your Order

How do I know if the length of my MERABI is right for me?

Not sure on which size to order, ordering two sizes and returning?

How do I clean my MERABI?

How do I best care for my MERABI?

My MERABI doesn't quite fit right, what should I do?

Product Care

How will I receive my MERABI gift card?

Can I create a gift card with a custom value?

Can I get a refund for my gift card?

How long are gift cards valid for?

Gift Cards

What are your business hours?

Where are you based?

Do you have a physical store I can visit?

Our Business

Further Support

I'm unsure about my sizeUpdated 2 years ago